Versand

• After placing an order, it will take 1-3 business days to ship. If it is a holiday, it will take 3-7 business days to ship.
• After your order has been shipped, we will send you a shipping confirmation email that includes tracking information. Please be sure to check your inbox for this important update.
• After your order has been dispatched, it is possible that due to uncontrollable factors such as heavy snow, hail, storms, or other severe weather conditions, the delivery service may experience interruptions, and the logistics may require additional time to reach you. We kindly ask for your understanding in such circumstances. In the event of a delivery service interruption, please contact the logistics personnel as indicated on the tracking information, providing them with the parcel's tracking number to assist in investigating the specific cause of the delay.
• Regarding returns, address changes, and cancellations: If the product is damaged upon receipt, or if there is an issue such as incorrect sizing, you may return the item. Returns are free of charge within 14 days of receipt; after14 days, you will need to cover the return shipping costs. You may change the shipping address once before the item is dispatched; however, once the item has been shipped, the address cannot be altered. Orders can be canceled at any time prior to shipping. If the order has already been shipped and is in transit, the merchant may contact the courier service to return the product to its origin, or you may need to wait until you receive the item to apply for a return and refund. In the event that an order is lost or the received goods are damaged, we will either resend the product or process a return and refund, after which you may place a new order.